Loyalty & rewards
Give regulars a reason
to come back.
Manage loyalty programmes, track progress and keep reward rules clear for customers and your team.
Choose the reward
Create rewards that suit your business and your customers.
Track progress
See how customers progress through your reward programme.
Manage redemption
Keep reward eligibility, use and expiry clear.
An example
A reward people can understand.
Simple rules make it easier for guests to take part and staff to explain.
After five qualifying visits, enjoy a complimentary coffee.
- Reward
- One complimentary coffee
- Progress
- Four of five qualifying visits
- Terms
- One reward per completed track
Set the qualifying actions and reward terms for your own programme. This is an example, not a live offer.
Inside Loyalty & rewards
The details that
make a difference.
Explore what your team can do in Uptold.
Visits, spend or purchases
Build reward progress around qualifying visits, spending or specific items.
Visible progress
See how far each guest has come and what they can earn next.
Family rewards
Let a household’s visits and spending count together on selected tracks.
Membership benefits
Set tier benefits and keep the rewards for each membership clear.
Eligibility & expiry
Set qualifying periods, progress resets and limits on active rewards.
Grant & redeem
Assign rewards, manage redemption and review recent reward activity.
A few useful answers
Good to know.
Can I choose my own rewards?
Yes. Your business sets the reward and its conditions. Make the qualifying actions and redemption terms clear to customers.
Is loyalty the same as a promotion?
A promotion is an offer people can use under its terms. A loyalty programme recognizes a customer’s progress or repeat visits. Uptold has tools for both.
Is the coffee reward available to claim?
No. It is an illustrative programme showing how a simple reward can work. This website does not issue or redeem rewards.
Ready for your next customer?
Start with your profile. Add the tools your business needs.